When you first sign-on to the Web PO System
This Guide was designed to help you work within the Web PO system. It details and explains the various steps which comprise a purchase order's lifecycle within the Web PO system. The Guide is divided into six sections.
SECTION 1 - BEFORE YOU BEGIN introduces the objective of WEB PO System and highlights important information Suppliers need to know about the system, including a flowchart summarizing the purchase order process, and how to get technical help in using Web PO.
SECTION 2 - GETTING STARTED AND THE BASICS provides the basics to getting started with Web PO, how to login, basic navigation of the site, how to change your password, how to update your personal profile.
SECTION 3 - WEB PO SUPPLIER ADMINISTRATION details the role and responsibilities for Supplier Administrator users only, as well as highlights specific functions and how to perform them within Web PO .
SECTION 4 - VIEWING PURCHASE ORDERS AND ALERTS is for all users and provides an overview of various web screens which require viewing during the Web PO process. These include viewing PO alerts, a purchase order's details, a purchase order's history and even how you can sort and view a list of purchase orders by applying various filters.
SECTION 5 - PURCHASE ORDER ACTIONS is for users with specific permissions and Supplier Administrators only and explains how to take specific required actions during the Web PO process. These actions include how to confirm an order, how to make a change request, how to indicate that PO goods are ready to ship.
SECTION 6 - APPENDICES is for all users and provides important reference information as well as a listing of the various alert definitions a user might receive.
Welcome to the WEB PO System. This system was designed to provide comprehensive Purchase Order visibility to all LCBO Suppliers, Carriers, Freight Forwarders and LCBO stakeholders. The Web PO application will create a user-friendly web-based portal that will replace the current Auto fax PO distribution method with a web solution.
The Web PO solution is a more efficient and cost effective means both of submitting, receiving and reviewing purchase orders and of requesting changes to orders.
The solutions will also:
- Allow the LCBO more real-time interaction with our suppliers, carriers and freight forwarders
- Allow parties to respond more quickly to changes in the purchase order process by allowing change requests to be entered on-line
- Reduce manual data entry which will save time and improve accuracy
Suppliers will have the ability to acknowledge POs, request a change to ship date, request changes to quantities and indicate the date the supplier has the goods ready for pick up. EDI suppliers will continue to acknowledge purchase orders as they do today. Reference the flowchart at the bottom of this page.
Reference: SECTION 3 - WEB PO SUPPLIER ADMINISTRATION.
Suppliers must appoint an Administrator who must be an authorized Supplier representative. The Supplier Administrator is responsible for the set-up and maintenance of other users within your organization, including the type of access to assign to their users. By designating an authorized representative as an Administrator for the new WEB PO System, a Supplier expressly consents to execute agreements solely by electronic transmission.
When you first sign-on to the Web PO System
Suppliers, once approved for access to the WEB PO System, will receive an email, titled "Welcome to LCBO Web PO - You have been successfully registered"
The email will provide a link to the WEB PO System and a login ID that must be used as your user name to log onto WEB PO. A separate email will detail your temporary password.
When signing on WEB PO for the first time, you will be required to accept the Terms and Conditions for Access to Trading Partner Web-Based Applications.
A Supplier Administrator can give one of two different permissions to Web PO users:
- Read only (R/O) permission grants a user the ability to read the details of a PO and print.
- Read/write (R/W) permission grants a user the ability to both request PO changes and update POs within Web PO.
Only the Supplier Administrator has the ability to change user's access.
The flowchart is designed to help the user better understand the process flow within the Web PO system.
HELP - You can get help by clicking HELP on the toolbar on any screen. The Help window displays the currently selected help topics.
CONTACT US - Clicking CONTACT US on any screen displays contact information for procedural support by email and for technical support by email or by phone.
SUPPORT - If you have questions that are not addressed by this Guide, please contact the Helpdesk.
| SUPPORT | TELEPHONE | |
|---|---|---|
| Technical Assistance 24/7 | techsupport@LCBOsupport.com | 1-866-284-8311 |
| Procedural Support | webpo@lcbo.com | N/A |